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Last night when we got back from Moe's I went out with my flashlight and checked the Comcast box by the road. Looked fine. Everything seemed in order where the Bill, the greatest of all transformers, ran the cable line under the deck (it had been on top of the deck for anyone to trip on since before we moved in). I called Comcast and after waiting my obligatory 17 minutes for the customer service person to come on, I explained that neither our cable tv or internet were working. I asked if they could diagnose the problem from there, or if they in anyway could get anyone out before Saturday. She asked, "Did you check the connection at the back or your tv?" I replied, "Now why would the connection at the back of my television cause the connectivity lights on my modem not to blink?" She replied, "I'M TRYING TO HELP YOU SIR!" Okay. Then, yes, I've checked it. She said that she would have someone out between 2 and 5 pm Wednesday. Excellent! And, someone was actually at our house fixing it by noon. The Sweetpea is now happy.
2 comments:
Yes, yes I am one happy sweetpea. AND it's on in time to watch Corner Gas! :)
I refuse to use Comcast until they cease and desist with the use of "Comcastic." Those commercials make me want to smash the TV.
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